Fraud Blocker Technical Support Center | Healix Lasers

Technical Support Center

Professional Support for Your Healix Device

Immediate Support

Contact

Phone: 888-778-9933
Hours: Monday-Friday, 8:00 AM - 6:00 PMMST
Email: [email protected]

    Common Issues & Solutions

    Power & Charging

    Device Won't Power On First, consult the Quick Start Guide power section. If issues persist, verify:

    1. Battery charge status
    2. Proper power connection
    3. Correct charging adapter

    For detailed battery management, see our Maintenance Guide.

    Treatment Window & Performance

    For optimal performance, regularly clean and maintain your device following our Essential Maintenance Guide

    For specific treatment protocols, visit:

    • Human Treatment Protocols
    • Equine Treatment Protocols

    Maintenance & Updates

    Keep your device performing optimally:

    • Review Safety Requirements
    • Follow Maintenance Guidelines
    • Check Warranty Coverage

    Technical Documentation

    All documentation can be found in our Resource Center:

    • User Manuals
    • Safety Guides
    • Treatment Protocols
    • Training Videos

    Professional Support

    For professional users, visit our Partner Portal for additional resources.

    Equipment Service

    Need repairs? Start with our Service Request Process.

    For immediate assistance, call 888-778-9933 during business hours. See our complete Contact Page for all support options.