Essential Maintenance & Care Requirements
For Healix Humend™ and Questrian™ Laser Therapy Systems
REQUIRED MAINTENANCE EQUIPMENT
- Approved Cleaning Materials
- 70% isopropyl alcohol wipes
- Lint-free microfiber cloths
- Approved lens cleaning tissues
- Disposable nitrile gloves
- Soft-bristle brush (Questrian™ only)
- Maintenance Kit Contents
- LCD screen cleaner
- Treatment window cleaner
- Carrying case cleaner
- Cable cleaning wipes
- Compressed air (for vents)
- Documentation Materials
- Maintenance log
- Cleaning schedule
- Inspection checklist
- Performance tracking
- Issue reporting forms
Daily Maintenance Protocol
Before First Use
- Device Inspection
- Check treatment window clarity
- Verify battery level (minimum 25%)
- Test all interface buttons
- Inspect charging port
- Confirm LED indicators
- Safety Check
- Verify emergency shutoff
- Test all safety sensors
- Check warning indicators
- Confirm timer function
- Validate power settings
After Each Treatment
- Immediate Cleaning
- Don new gloves
- Clean treatment window
- Wipe external surfaces
- Inspect for debris
- Document cleaning
- Device Storage
- Return to case
- Connect charger if needed
- Secure all components
- Store in clean area
- Lock if required
Weekly Maintenance Requirements
Deep Cleaning Protocol
- Treatment Window
- Remove debris
- Clean with approved solution
- Inspect for damage
- Document condition
- Test clarity
- Device Body
- Clean all surfaces
- Check seams/joints
- Inspect vents
- Clean display
- Verify buttons
- Accessories
- Clean carrying case
- Inspect cables
- Clean charging ports
- Check power adapter
- Organize storage
Monthly Inspection Requirements
Performance Verification
- System Tests
- Power output check
- Battery performance
- Program function
- Timer accuracy
- Safety features
- Physical Inspection
- Housing integrity
- Port condition
- Screen clarity
- Button function
- Vent clearance
Documentation
- Complete inspection form
- Update maintenance log
- Report any issues
- Schedule repairs if needed
- File records
Prohibited Actions
Never:
- Device Care
- Use unauthorized cleaners
- Submerge in liquids
- Apply excessive pressure
- Use abrasive materials
- Skip cleaning steps
- Operation
- Use damaged device
- Override safety features
- Ignore warning lights
- Skip inspections
- Defer maintenance
Storage Requirements
Environmental Conditions
- Temperature
- Operating: 5-30°C
- Storage: 10-25°C
- Avoid temperature extremes
- Monitor humidity
- Maintain ventilation
- Location
- Clean, dry area
- Away from sunlight
- Secure storage
- Access controlled
- Climate stable
Battery Management
Optimal Performance
- Charging Protocol
- Charge at 20% remaining
- Use original charger
- Monitor charging
- Avoid full depletion
- Document issues
- Battery Care
- Monthly deep cycle
- Check charging time
- Monitor performance
- Report degradation
- Replace as needed
Required Documentation
Maintenance Records
- Daily Log
- Cleaning performed
- Issues noted
- Usage tracking
- Battery status
- User initials
- Monthly Report
- Performance checks
- Issues resolved
- Repairs needed
- Supply inventory
- Compliance verification
Support Resources
Technical Assistance
- Maintenance Support: 888-778-9933
- Email: [email protected]
- Hours: M-F 8AM-6PM EST
- Emergency: 24/7 Support
Maintain these records for warranty compliance. Monthly review required.